The experience was mixed. The food is delicious, the location is great, and the interior is good.
However all of that fades away when you are waiting for the service or at least for the food to be served if real service isn’t an option. It took us 3 hours and 20 minutes to get through 3 courses of Japanese food. And it wasn’t on account on our slow eating. The first course arrived over an hour after we have sat at the table. The second course was sushi and sashimi and came at the end of our second hour in the restaurant. By the time we were through with the third course it was almost 11pm and though we were offered a dessert, we really didn’t want to drag the evening any longer.
The waiting staff avoids eye contact and seems to not to care about selling you more drinks or working to your satisfaction. Maybe they truly don’t believe in a concept of tip for the good service and returning customers. Which is a pity for the chefs and cooks who do their job very well.
If not for the company of my good friends who shared the annoyance of being ignored by incompetent waiters with a good humour and the fact that we had a restaurant week deal (which was very inexpensive) I would have left for a good quick burger or Sumo sushi next door.